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Epic Solution Consultant-Nationwide

Job ID R29059

Location

Tulsa, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, Oregon, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Washington, DC, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio Tulsa, Oklahoma, United States of America; VIRTUAL, Pennsylvania, United States of America; VIRTUAL, Rhode Island, United States of America; VIRTUAL, South Carolina, United States of America; VIRTUAL, South Dakota, United States of America; VIRTUAL, Tennessee, United States of America; VIRTUAL, Texas, United States of America; VIRTUAL, Utah, United States of America; VIRTUAL, Vermont, United States of America; VIRTUAL, Virginia, United States of America; VIRTUAL, Washington, United States of America; VIRTUAL, West Virginia, United States of America; VIRTUAL, Wisconsin, United States of America; VIRTUAL, Wyoming, United States of America; VIRTUAL, Massachusetts, United States of America; VIRTUAL, Michigan, United States of America; VIRTUAL, Minnesota, United States of America; VIRTUAL, Mississippi, United States of America; VIRTUAL, Missouri, United States of America; VIRTUAL, Montana, United States of America; VIRTUAL, Nebraska, United States of America; VIRTUAL, Nevada, United States of America; VIRTUAL, New Hampshire, United States of America; VIRTUAL, Oregon, United States of America; VIRTUAL, Indiana, United States of America; VIRTUAL, Iowa, United States of America; VIRTUAL, Kansas, United States of America; VIRTUAL, Kentucky, United States of America; VIRTUAL, Louisiana, United States of America; VIRTUAL, Maine, United States of America; VIRTUAL, Maryland, United States of America; VIRTUAL, Alabama, United States of America; VIRTUAL, Alaska, United States of America; VIRTUAL, Arizona, United States of America; VIRTUAL, Arkansas, United States of America; VIRTUAL, California, United States of America; VIRTUAL, Connecticut, United States of America; VIRTUAL, District of Columbia, United States of America; VIRTUAL, Delaware, United States of America; VIRTUAL, Florida, United States of America; VIRTUAL, Georgia, United States of America; VIRTUAL, Hawaii, United States of America; VIRTUAL, Idaho, United States of America; VIRTUAL, Illinois, United States of America; VIRTUAL, New Jersey, United States of America; VIRTUAL, New Mexico, United States of America; VIRTUAL, New York, United States of America; VIRTUAL, North Carolina, United States of America; VIRTUAL, North Dakota, United States of America; VIRTUAL, Ohio, United States of America

Date posted 09/12/2022

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Applicant Data Privacy And Protection Notice

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

R29059 Epic Solution Consultant-Nationwide

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Change Healthcare is looking for an Epic Solution Consultant to support sales, account management, and product resources to ensure Change Healthcare’s array of highly complementary and deeply integrated solutions accurately address the needs of our customer base that use Epic as their primary EHR.  

The Epic Solution Consultant is a quota-bearing resource who directly engages with Account Management Leaders, Account Executives/Managers, Business Development Leaders, Product Owners, and Technical Leaders to support and drive sales of an individual offering or suite of products, solutions, or services by obtaining support of key customer decision makers. The Epic Solution Consultant utilizes expert-level product knowledge of Change Healthcare’s revenue cycle software and analytics solutions, including, but not limited to, their points of workflow and technical integration into Epic to architect sales solutions solving a variety of revenue cycle management (RCM) problems in the market. The Epic Solution Consultant works with a cross-functional team of Change Healthcare experts to develop and grow Change Healthcare’s Epic integration, implementation, and product strategy.

Position:

  • We are looking for an extensive Epic background to specific sales opportunities to align Change Healthcare solutions with individual customer/buyers’ business requirements, strategies, and goals; understand buyer’s requirements, current technical environment, end-to-end workflows (including Epic), and needs.
  • You will be the Internal and external lead in the development and delivery of Change Healthcare solution presentations, demonstrations for customers that use Epic
  • You will understand Change Healthcare products and industry standards, service, and technology trends and the practical application of existing, new, and emerging offerings to enable new sales to customers.  Provide industry and market insights to product leaders based on customer feedback and interaction
  • You will work closely with the Strategic Epic Partner Manager in the development of the company-wide Epic engagement strategy and customer-facing go-to-market strategies specifically for Change Healthcare prospects and customers that use Epic.
  • You will lead knowledge transfer and on-going education of Epic solutions and key points of integration with the entire Solution Consulting Team. 

Core Responsibilities:

  • Deliver Epic-specific insights to the sales team for highly complicated deals that involve an extended sales cycle. Engage with sales leaders by assisting in optimizing pipeline acceleration and taking a long-term approach to incorporating various account and territory plans.
  • Attend deal and account strategy sessions; develop customized presentations, demonstrations, prototypes, and architecture diagrams to prove a solution's business value to technical and business stakeholders.
  • Create and maintain presentations and demonstrations, collaborating with the Epic Strategic Account Manager, for a variety of internal and external audiences
  • Work with implementation and customer advisory teams to ensure proper post-sales execution in an Epic-centric customer environment (i.e., implementation methodology alignment, KPI design, etc.)
  • Provide feedback to product management about product enhancements that can address Epic-specific customer needs and drive additional business value.

Requirements:

  • Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration. Advanced degree preferred.
  • 5 years minimum of Epic revenue cycle strategy, implementation, and/or support experience with a track record of success
  • Previous Presales, Subject Matter Expert, or Solution Consulting/Architect experience in the RCM industry preferred.
  • Active Epic certifications required in one or more of the following: HB and/or PB Claims, Prelude, Resolute HB, Resolute PB. Experience with HB Claims, PB Claims is required, and Prelude is preferred
  • Certification in Lean, Six Sigma or similar improvement methodologies is a plus

Preferred Qualifications

  • Skilled at assessing and understanding the customer’s current Epic build and the integration, implementation, and use of Change Healthcare solutions within the Epic workflow, mapping out a future architecture and identifying how the new processes integrate and improve the customer’s overall business process.
  • Skilled in understanding the customer’s existing business processes, mapping those processes to the new solution.
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
  • Ability to evaluate operational, financial and market intelligence and be able to make accurate and business appropriate recommendations.
  • Strong interpersonal and communication skills with an open, honest, and direct communication style and ability to build relationships across an organization to accomplish goals.
  • General knowledge of Microsoft Office, Salesforce or other CRMs and healthcare information systems.

Working Conditions/Physical Requirements:

  • General office demands

Travel:

  • Willingness and ability to travel 50% of the time depending on COVID travel restrictions / Current State: We are visiting some clients.
  • Territory:  National
  • You can be based out of within 1 hour of major airport

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Unique Benefits*:

  • Flexible work environments
  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
  • Employee wellbeing programs and generous health plans
  • Educational assistance programs
  • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
  • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
  • Learn more at https://careers.changehealthcare.com
  • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity and Inclusion:

  • At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
  • Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

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New York and New Jersey Residents Only: The salary range for New York City, NY and Westchester County, NY is$93,265 - $180,600. The salary range for Ithaca, NY is $81,100 - $150,500. The salary range for Jersey City, NJ is $97,320 - $180,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Change Healthcare offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Change Healthcare, you’ll find a far-reaching choice of benefits and incentives.

Diversity, Equity & Inclusion:

•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

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Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interview

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

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