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Technical Engineer 2
Job ID R31038
Location Toronto, Ontario
Date posted 01/24/2023
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Technical Engineer 2
Overview of Position
Build, configure, install, and upgrade Servers and Workstations. Responsible for the implementation, testing and training on Change Healthcare (CHC) Enterprise Hosted Imaging products. This includes installing, upgrading, configuring servers and workstations, to ensure that system performance is in accordance to specifications for optimal patient care/regulatory requirements. Additional tasks include training on-site technical and clinical staff to be familiar with our product. This position requires 30% travel.
What will be my duties and responsibilities in this job?
Deploying/configuring Enterprise Imaging hosted solutions
Preparing, testing and/or upgrading Enterprise Imaging hosted solutions and system databases
Performing software installation, system configuration, quality test, packing and documentation according to Enterprise Imaging defined processes
Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports
Responsible for onsite asset review included as part of the implementation and transition to the Support group
Performing Final Quality Assurance for finished systems as assigned in accordance with Enterprise Imaging quality systems
Providing customer training on Enterprise Imaging hosted solutions as needed
Participating in departmental initiatives including documentation and process improvements
What are the requirements needed for this position?
Bachelor’s degree in Computer Science, computer technology diploma or equivalent or 2 years of related experience in lieu
Minimum 2 years of IT experience building and configuring systems as well as supporting both internal and external customers
MCSA certification is an asset (or equivalent covering Windows Server and Active Directory administration)
CCNA certification is an asset (or equivalent covering Networking, NAT, VLAN, and Load Balancing
What other skills/experience would be helpful to have?
Microsoft OS-level support. Knowledge of Windows servers, databases, networking, and enterprise-class information systems
Radiology workflow and PACS experience
Understanding of HL7 and DICOM
How much should I expect to travel?
This position may require up to 30% travel
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Please note that it is preferred you be in your current position for a minimum of 1 year to be eligible to apply for other internal positions.
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Commitment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Diversity, Equity & Inclusion:
•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
Feeling Inspired? Ready to #MakeAChange? Apply today!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Talent Acquisition Process
Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.
Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.
If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.
Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.
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