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Pharmacy Technician

Job ID R28930


South Burlington, Vermont, Vermont S. Burlington, Vermont, United States of America; VIRTUAL, Vermont, United States of America

Date posted 08/05/2022

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Pharmacy Technician

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Pharmacy Technician

Overview of Position
Provide pharmacy claims and prior authorization support for customer inquiries received via the telephone and/or Internet regarding the Vermont Medicaid prescription drug benefit. Customers include physician's offices, pharmacies, and patients/caregivers.

What will be my duties and responsibilities in this job?

  • The pharmacy technician must be able to assess the nature of the pharmacy claim issue or pharmacy related question and resolve claims adjudication problems.
  • The technician must work together with pharmacists and account management team to gain understanding of the State of Vermont Preferred Drug List.
  • Must be able to multi-task using multiple applications to provide accurate and responsive information to the provider inquiry.
  • Knowledge of medications and pharmacy claims processing is preferred. Training will be provided.
  • Ability to work independently but also as part of a team.
  • Pharmacy technician experience (will consider prior work in an MD office or clinic, call center, or prescription insurance company).

What are the requirements needed for this position?

  • High School Diploma or GED
  • Pharmacy Technician Experience (2 years)
  • Knowledge of medications and pharmacy claims processing
  • Successful candidate must reside in Vermont

What other skills/experience would be helpful to have?

  • Strong verbal communication skills including the ability to disseminate information to a broad audience (our clients include the State of Vermont staff, physicians, pharmacies, and patients)
  • Problem solving skills including when to upline to the pharmacist and/or supervisor
  • Ability to diffuse difficult situations
  • Strong written communication skills.
  • Working knowledge of Microsoft Office including use of online collaboration tools such as Teams.
  • Working knowledge of claims adjudication.

What are the working conditions and physical requirements of this job?

  • General office demands
  • Remote home office environment with high-speed internet

Diversity and Inclusion:

•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

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Talent Acquisition Process


Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.


Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.


Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.


If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.


Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.


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