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Healthcare Revenue Cycle Consultant

R18483 Pittsburgh, Pennsylvania - Additional locations

Additional Locations: Pittsburgh, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, Oregon, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Oklahoma, Alabama, Arizona, Arkansas, California, Connecticut, Washington, DC, Delaware, Florida, Georgia, Idaho, Illinois, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio Pittsburgh, Pennsylvania, United States of America; VIRTUAL, Rhode Island, United States of America; VIRTUAL, South Carolina, United States of America; VIRTUAL, South Dakota, United States of America; VIRTUAL, Tennessee, United States of America; VIRTUAL, Texas, United States of America; VIRTUAL, Utah, United States of America; VIRTUAL, Vermont, United States of America; VIRTUAL, Virginia, United States of America; VIRTUAL, Washington, United States of America; VIRTUAL, West Virginia, United States of America; VIRTUAL, Wisconsin, United States of America; VIRTUAL, Wyoming, United States of America; VIRTUAL, Massachusetts, United States of America; VIRTUAL, Michigan, United States of America; VIRTUAL, Minnesota, United States of America; VIRTUAL, Mississippi, United States of America; VIRTUAL, Missouri, United States of America; VIRTUAL, Montana, United States of America; VIRTUAL, Nebraska, United States of America; VIRTUAL, Nevada, United States of America; VIRTUAL, New Hampshire, United States of America; VIRTUAL, Oregon, United States of America; VIRTUAL, Indiana, United States of America; VIRTUAL, Iowa, United States of America; VIRTUAL, Kansas, United States of America; VIRTUAL, Kentucky, United States of America; VIRTUAL, Louisiana, United States of America; VIRTUAL, Maine, United States of America; VIRTUAL, Maryland, United States of America; VIRTUAL, Oklahoma, United States of America; VIRTUAL, Alabama, United States of America; VIRTUAL, Arizona, United States of America; VIRTUAL, Arkansas, United States of America; VIRTUAL, California, United States of America; VIRTUAL, Connecticut, United States of America; VIRTUAL, District of Columbia, United States of America; VIRTUAL, Delaware, United States of America; VIRTUAL, Florida, United States of America; VIRTUAL, Georgia, United States of America; VIRTUAL, Idaho, United States of America; VIRTUAL, Illinois, United States of America; VIRTUAL, New Jersey, United States of America; VIRTUAL, New Mexico, United States of America; VIRTUAL, New York, United States of America; VIRTUAL, North Carolina, United States of America; VIRTUAL, North Dakota, United States of America; VIRTUAL, Ohio, United States of America

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. 

Empower Your Future. Make a Difference.

Healthcare Revenue Cycle Consultant

Overview of Position

The focus of this job is to support the sales process by assessing a prospect’s current revenue cycle operations, analyzing performance data, and determining improvement potential and ROI through Change Healthcare solutions. The candidate will be knowledgeable in end-to-end revenue cycle staffing and services offerings to include patient call centers, revenue cycle staffing advocacy, and outsourced revenue cycle services.  This is a remote/telecommuter position.  All candidates must live close to a major metropolitan airport and be willing to do 60% overnight travel post COVID restrictions. 

What will be my duties and responsibilities in this job?

  • Create and manage a data management & analysis process to intake, store, and analyze multiple different datasets from prospective clients
  • Conduct strategic assessments, combining data analysis with operational interviews/observations of prospect staff to understand baseline revenue cycle performance
  • Create benefit estimates and financial models based on the injection of the most appropriate CHC services and technology into current state operations
  • Develop and maintain, as needed, knowledge and resources for above methodologies, client facing presentation, ROI calculator materials and regular internal education for advancing the skillset and effectiveness of the Executive Directors, internal prospecting staff (Marketing Development Team), product campaign cadence and policy/procedure information for effective internal deal pursuit
  • Support RFP’s, Large/Multi-product deals, cross departmental collaboration to achieve objectives
  • Maintain industry and product knowledge, adapting to changes in the market/competition, participation in regional/national meetings/forums, and driving brand/deliverable awareness within territory

What are the requirements needed for this position?

  • 5+ years new account healthcare sales, enterprise account management, consulting or operations experience within Acute and Employed Provider outsourcing market encompassing hospital/physician platform knowledge, extended business office functions, call center environments and revenue cycle
  • Mastery of revenue cycle functions (front to back end), productivity standards, workflows, and metrics
  • Demonstrated ability to understand revenue cycle root cause linkage of people/process/technology issues, impact those issues have on core performance metrics, and create mitigation strategies
  • Experience with change management and the implementation of technology or process improvements in healthcare revenue cycle management
  • Experience with Government (e.g. Medicaid, Medicare), commercial and self – pay payers
  • Proficiency with Microsoft Office Suite of tools (Microsoft Word, Excel, PowerPoint, Outlook, Visio) and Salesforce.com CRM solutions
  • Ability to condense large amounts of data into succinct, executive level presentations
  • Ability to manage and analyze large amounts of patient claims and operational data (SQL or similar)

What other skills/experience would be helpful to have?

  •  Must have excellent communication and presentation skills and also be able to build and sustain client relationships.
  • Client facing experience with physicians, physician practice managers and hospital leadership
  • Experience presenting to and working with physicians and hospital administration
  • Self- aware; ability to handle challenging situations effectively with professionalism
  • Comfortable promoting “services” and “outsourcing”, as a primary product element, to optimize the Change Healthcare value proposition  
  • Collaborative, inclusive style with internal departments between Operations, Sales, Finance, Account Management, Legal, I.T.


What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

Post COVID, this position will require 60% overnight travel.  Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Adviser will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interviews

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've received your offer letter, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

Apply

 

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

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