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Sr. Client Executive, RCM- (TN, KY, MS, AL)

R18922 Nashville, Tennessee - Additional locations

Additional Locations: Nashville, Tennessee, Kentucky Nashville, Tennessee, United States of America; VIRTUAL, Kentucky, United States of America

  • The Senior Client Executive will create and drive to completion customer specific revenue retention and growth strategies for top tier assigned clients across multiple types of accounts (Revenue Cycle Management, Print and Payments) leveraging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning.

What will be my duties and responsibilities in this job?

  • Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print/Payment) for both for existing and potential areas of partnership.            
  • Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Experience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance.  Responsible for coordination of activity across legacy organizations.
  • Maintain and expand relational footprint within assigned clients, focus but not limited to, Manager, Director, and VP contacts.
  • Responsible for customer satisfaction and cultivation of references at each client within assigned portfolio.
  • Create and deliver Business Reviews with all assigned clients per corporate guidelines.
  • Create Territory Level and Client level account plans

What are the requirements needed for this position?

  • Bachelor’s Degree or equivalent experience
  • Minimum of 7 years account management experience with a minimum of 4 years specific experience large health care organizations or large enterprise-wide healthcare software systems in revenue cycle, financial payment solutions, chargemaster, revenue integrity experience is preferred upselling, cross selling end to end revenue cycle software solutions and managing and retain clients
  • Demonstrated track record & proven quota performance
  • Experience selling into the Hospital/IDN’s

What other skills/experience would be helpful to have?

  • Experience selling at C-Suite level, VP or Director
  • HFMA CRCR Certification or willing to obtain

What are the working conditions and physical requirements of this job?

  • General office demands

How much should I expect to travel?

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
  • You will be required to travel 50%. Current State: We are all working virtual now.
  • Territory: TN, KY, MS, AL and we will consider candidates in AR or LA.
  • This is a remote/virtual position

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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Adviser will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interviews

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've received your offer letter, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

Apply

 

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

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