Skip to main content

Change Healthcare COVID-19 Updates & Resources ””

During the evolving COVID-19 outbreak, Change Healthcare is committed to the safety and security of our employees, their families, and our communities. We have implemented remote or flexible work for a large portion of our workforce, expanded our benefits to aid affected team members and their dependents, and launched an internal portal for ongoing communications related to COVID-19.

Similarly, we are also working to keep our applicants safe throughout the interview and hiring process. As such, Change Healthcare has limited travel and implemented a virtual/video interview and onboarding process for most candidates to align with best practices in safety.

Get tips on how to succeed during virtual interviews. [PDF]

Find Your Path

Instructional Designer

Job ID R26499

Location

Nashville, Tennessee, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, Oregon, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Oklahoma, Alabama, Arizona, Arkansas, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio Nashville, Tennessee, United States of America; VIRTUAL, Pennsylvania, United States of America; VIRTUAL, Rhode Island, United States of America; VIRTUAL, South Carolina, United States of America; VIRTUAL, South Dakota, United States of America; VIRTUAL, Tennessee, United States of America; VIRTUAL, Texas, United States of America; VIRTUAL, Utah, United States of America; VIRTUAL, Vermont, United States of America; VIRTUAL, Virginia, United States of America; VIRTUAL, Washington, United States of America; VIRTUAL, West Virginia, United States of America; VIRTUAL, Wisconsin, United States of America; VIRTUAL, Wyoming, United States of America; VIRTUAL, Massachusetts, United States of America; VIRTUAL, Michigan, United States of America; VIRTUAL, Minnesota, United States of America; VIRTUAL, Mississippi, United States of America; VIRTUAL, Missouri, United States of America; VIRTUAL, Montana, United States of America; VIRTUAL, Nebraska, United States of America; VIRTUAL, Nevada, United States of America; VIRTUAL, New Hampshire, United States of America; VIRTUAL, Oregon, United States of America; VIRTUAL, Indiana, United States of America; VIRTUAL, Iowa, United States of America; VIRTUAL, Kansas, United States of America; VIRTUAL, Kentucky, United States of America; VIRTUAL, Louisiana, United States of America; VIRTUAL, Maryland, United States of America; VIRTUAL, Oklahoma, United States of America; VIRTUAL, Alabama, United States of America; VIRTUAL, Arizona, United States of America; VIRTUAL, Arkansas, United States of America; VIRTUAL, California, United States of America; VIRTUAL, Connecticut, United States of America; VIRTUAL, Delaware, United States of America; VIRTUAL, Florida, United States of America; VIRTUAL, Georgia, United States of America; VIRTUAL, Idaho, United States of America; VIRTUAL, Illinois, United States of America; VIRTUAL, New Jersey, United States of America; VIRTUAL, New Mexico, United States of America; VIRTUAL, New York, United States of America; VIRTUAL, North Carolina, United States of America; VIRTUAL, North Dakota, United States of America; VIRTUAL, Ohio, United States of America

Date posted 04/26/2022

Apply Now

Applicant Data Privacy And Protection Notice

KEY JOB RESPONSIBILITIES

  • Create holistic learning experience recommendation(s) and curricula/design documents
  • Develop on-brand learning content using various modalities, authoring tools, and standard templates for best practices to include but not limited to eLearning, Instructor Led Learning, performance tools and resources, assessments, simulations, and other
  • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials, including the method, media, and documentation to be presented
  • Develop and document all workflow processes and procedures, coordinate with a pathway team as necessary
  • Monitor, evaluate, or record training activities for program effectiveness as well as develop solutions to less-effective programs
  • Develop alternative training methods if expected improvements are not seen


What are the required education, experience and skills?

  • Required: College degree in adult learning or equivalent work experience
  • Knowledge of principles and methods for curriculum and training design
  • Knowledge of instructional systems design methodology, rapid design/development methodologies, and assessment tools
  • Knowledge of adult learning theory and various methods and mediums to effectively train users of all experience levels
  • Knowledge of multi-media production; audio/video
  • Proven ability in identifying user needs, analyze and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective programs
  • Demonstrated ability to develop detailed storyboards and scripts and building online courseware (eLearning)
  • Proven ability to work with Subject Matter Experts and virtual teams to design learning solutions in multiple mediums, including eLearning
  • Graphic design experience that can translate strategies, concepts, ideas and solutions into organized engaging stories with highly impactful visual representations that support the positioning, messaging and branding of the learning solution
  • Possess excellent project management and organizational skills, ability to research and review processes, and plan and effectively manage time

What other skills and experience would be helpful to have?

  • Learning Development Applications: Storyline, Captivate, Camtasia, Creative Cloud, Bootstrap, Grovo, etc.
  • Proficient in MS Office and Adobe Suite products, including authoring tools for development of web-based training
  • Displays expertise in one of the following areas; Web-based training, Instructor-Led Training, Virtual Instructor-Led Training, Social Networking, or Information networks (on the job)
  • Ability to communicate well with an audience / customer base of all people at all levels
  • Effective written and verbal communication skills with the ability to self-edit
  • Reading comprehension – ability to understand and make sense of written materials
  • Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches
  • Judgment and decision making
  • Emotional intelligence – being aware of others’ reactions and understanding why they act the way they do as well as maintaining control over your own reactions in any given context
  • Ability for public speaking
  • Team oriented
  • Ability to multi-task and remain flexible to accept new and changing priorities
  • Ability to accept constructive feedback and work towards self-improvement and professional growth
  • Experience with Revenue Cycle Management a plus

How much should I expect to travel?
<25%
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

#li-remote

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

Apply Now

You currently do not have any saved jobs.

Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interview

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

NULL ALT
NULL ALT
NULL ALT
NULL ALT

Join Our Talent Community

Receive job alerts and stay up to date with ways that Change Healthcare is transforming the healthcare industry, one innovation at a time.

Sign up to receive job alerts and the latest on Change Healthcare.

Please note that by providing your contact information, you may be contacted by one of our recruiters.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

By submitting my information, I acknowledge that I consent to receive electronic communications from Change Healthcare. I understand that I can opt out from receiving those emails at any time by clicking "Unsubscribe" in any email I receive.