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Inside Sales - Market Development Representative

R19561 Nashville, Tennessee - Additional locations

Additional Locations: Nashville, Tennessee, Alabama, Georgia Nashville, Tennessee, United States of America; VIRTUAL, Alabama, United States of America; VIRTUAL, Georgia, United States of America

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. 

Empower Your Future. Make a Difference.

Market Development Representative (Inside Sales, Lead Generator)

Overview of Position

The Market Development Representative is responsible for prospecting, researching, qualifying and/or making initial customer contact through various interaction channels such as web, social media, phone and digital tools. This role guides prospects through the sales funnel by providing them with information or answers to inquiries and questions in coordination with marketing channels, programs, and sales campaigns with the primary goal being to communicate and convert contacts to prospects to qualified leads. The Market Development Representative is also accountable for building and monitoring a prospect/lead pipeline to ensure continuous population of immediate and long-term opportunities. This role serves an assigned territory with flexibility for variables in geography and/or customer complexity. The Market Development Representative is responsible for developing product or service knowledge to support customer questions and promote offerings while utilizing sales techniques and product knowledge to meet or exceed established goals.

What will be my duties and responsibilities in this job?

  • Conducts research and prepares for market development calls for assigned markets to ensure successful outcomes
  • Makes high volume outbound calls and identifies opportunities to sell solutions (may also communicate via email or WebEx)
  • Listens to customer needs and identifies lead opportunities
  • Actively participates in account sales team calls/meetings with internal and external business partners
  • Documents market development activity in Salesforce and participates in reporting progress as needed

What are the requirements needed for this position?

  • 2+ years of new business/lead generation/qualification experience including experience with high-volume outbound calls required
  • Experience in data tracking in or similar CRM
  • Experience in knowledgably educating, consulting and ultimately selling based on customer need
  • Must sit in the EST or CT time zone

What other skills/experience would be helpful to have?

  • Demonstrated experience selling into the healthcare market
  • Strong interpersonal and communication skills
  • Positive and energetic phone skills (primarily outbound)
  • Self-motivated, driven
  • Willingness to make high-volume outbound calls

What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

Occasional travel up to 10% from office locations to customer and/or internal locations.

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Talent Acquisition Process


Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.


Once you apply for a job opening, the Sourcing Specialist or Talent Adviser will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.


Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.


If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.


Once you've received your offer letter, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.



Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

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