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Product Owner

R18712 Minneapolis-St. Paul-Bloomington, Minnesota - Additional locations

Additional Locations: Minneapolis-St. Paul-Bloomington, Minnesota, Minnesota Minneapolis, Minnesota, United States of America; VIRTUAL, Minnesota, United States of America

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. 

Empower Your Future. Make a Difference.

Product Owner

Overview of Position

The primary responsibilities of the Product Owner (PO) include working collaboratively with customers and internal stakeholders to elicit, analyze, specify and manage requirements so that product development teams can effectively deliver a successful solution that meets the needs of both Change Healthcare and our customers, and to ensure that the product vision and goals are accomplished through the delivered software enhancements. The PO has responsibility for documenting functionality, user stories, acceptance criteria, and any additional requirements artifacts. The PO is the key liaison to the technology delivery group so is responsible for ensuring that the requirements are understood, and that the delivered technology solutions meet the expected acceptance criteria. The PO will regularly interact with, as well as partner with, major stakeholders within the business (e.g. Business Operations, Executive Leadership, Sales and Account Management, etc.).

What will be my duties and responsibilities in this job?

  • Focuses and prioritizes the development effort, and drives execution of the product plan, from ideation through to requirements, coding, validation, and release.
  • Leads strategic discussions with customers and subject matter experts to elicit and analyze user needs that ensure the desired stakeholder value is identified.
  • Works in an Agile environment and frequently reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Works closely with the scrum team throughout the development process.
  • Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance criteria.
  • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
  • Acts as an ambassador for the product and as a product subject matter expert.
  • Assists in the definition of high-level business requirements (functionality). Elicit requirements from business and/or customers using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, and workflow analysis. May participate in internal or external customer demos and validation of features and user stories.
  • Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and formulates features, user stories, and acceptance criteria. Collaborates with software developers to research existing business and system processes. Leads and documents requirements definition sessions with business and technical stakeholders to better understand functional, data, user interface, and non-functional requirements. Works within practices and policies for writing, updating, and managing requirements to ensure repeatable processes and delivery of value.
  • Identifies opportunities for improving quality and efficiency and participates in process improvement initiatives.

What are the requirements needed for this position?

  • Minimum 3 years of related product experience.
  • Healthcare knowledge – specifically payer-related management or institutional billing office experience.
  • Bachelor’s degree preferred

What other skills/experience would be helpful to have?

  • Excellent verbal and written communication skills.
  • Strong presentation skills including ability to present to senior leadership.
  • Problem solving skills with an ability to incorporate process improvement tools.
  • Ability to work independently and in a cross-functional team environment.
  • Proficiency with various software applications, including but not limited to: MS Office, MS Visio, and SharePoint. Experience with JIRA and a plus.
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Experience with Agile development processes.  Experience with Lean Kanban processes is a plus.
  • Experience designing and leading requirements elicitation workshops, Joint Application Design (JAD) sessions, and other similar requirements discovery sessions.
  • Ability to multi-task and react positively to frequent changes in priorities.
  • Ability to communicate verbally and in writing in a succinct and clear manner to technical and non-technical audiences.
  • Ability to build working relationships with technology and product management teams.
  • High level of project organization, attention to detail, and time management.
  • High level of motivation to solve existing problems while anticipating new issues.

What are the working conditions and physical requirements of this job?

  • General Office Demand

How much should I expect to travel?

  • Up to 10%
  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Talent Acquisition Process


Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.


Once you apply for a job opening, the Sourcing Specialist or Talent Adviser will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.


Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.


If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.


Once you've received your offer letter, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.



Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

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