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Data Integrity Associate 2

Job ID R27649


Lewiston, Maine, Maine Lewiston, Maine, United States of America; VIRTUAL, Maine, United States of America

Date posted 06/21/2022

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Position Description

Responsible for ensuring processes meet the established quality standard. A Data Integrity Associate (DIA) is an important part of our company’s team. The DIA will perform audits for both internal and external clients following a strict schedule of audited employees. Audits will be completed using the pathway (set of instructions) supplied by the teams being audited. Auditors are required to create audit reports, identify process improvements, and have communication skills – verbal and written.

The DIA Analyst will review charge entry, payment posting, and accounts receivable (A/R) transactions. Charge entry and payment posting require data entry and attention to details by the users. A/R includes follow up of outstanding claims for all payers, outstanding balances with patients, and/or resolution of denials. A/R reps are responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability. The DIA needs to have the skills to understand the above transactions taken by other employees.

The DIA provides training on various systems including EPIC, MMIS, Cerner

Minimum Requirements

3+ years work experience; 1 year of medical billing and research experience required.

Critical Skills

  • Medical Billing experience
  • Attention to detail
  • Time management
  • Planning and organizing
  • Judgment
  • Decision making / Analytical processing
  • Strong work ethic
  • Dependable and responsible
  • Team player
  • Works autonomously

Technical / Software Skills:

  • Microsoft Office
  • Utilize dual monitors
  • Toggle between multiple screens / programs
  • Ability to learn and work within multiple billing software programs
  • GE Centricity / Epic experience (preferred – not required)
  • Efficient use of keyboard commands (preferred – not required)

Additional Knowledge & Skills
Excellent understanding of the A/R process. Capable of training others and answering questions from co-workers when necessary. Strong analytical and interpersonal skills and ability to interact with senior level management, and high level of computer literacy with command of office software including excel spreadsheets. Good knowledge of healthcare, government and/or insurance industry.

High School Diploma or equivalent work experience.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

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Talent Acquisition Process


Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.


Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.


Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.


If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.


Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.


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