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Change Healthcare COVID-19 Updates & Resources ””

During the evolving COVID-19 outbreak, Change Healthcare is committed to the safety and security of our employees, their families, and our communities. We have implemented remote or flexible work for a large portion of our workforce, expanded our benefits to aid affected team members and their dependents, and launched an internal portal for ongoing communications related to COVID-19.

Similarly, we are also working to keep our applicants safe throughout the interview and hiring process. As such, Change Healthcare has limited travel and implemented a virtual/video interview and onboarding process for most candidates to align with best practices in safety.

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Chief of Staff - Remote (Anywhere US or Manila, Philippines)

Job ID R24049

Location

King of Prussia, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, Oregon, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Oklahoma, Alabama, Arizona, Arkansas, California, Connecticut, Washington, DC, Delaware, Florida, Georgia, Idaho, Illinois, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio King of Prussia, Pennsylvania, United States of America; VIRTUAL, Rhode Island, United States of America; VIRTUAL, South Carolina, United States of America; VIRTUAL, South Dakota, United States of America; VIRTUAL, Tennessee, United States of America; VIRTUAL, Texas, United States of America; VIRTUAL, Utah, United States of America; VIRTUAL, Vermont, United States of America; VIRTUAL, Virginia, United States of America; VIRTUAL, Washington, United States of America; VIRTUAL, West Virginia, United States of America; VIRTUAL, Wisconsin, United States of America; VIRTUAL, Wyoming, United States of America; VIRTUAL, Massachusetts, United States of America; VIRTUAL, Michigan, United States of America; VIRTUAL, Minnesota, United States of America; VIRTUAL, Mississippi, United States of America; VIRTUAL, Missouri, United States of America; VIRTUAL, Montana, United States of America; VIRTUAL, Nebraska, United States of America; VIRTUAL, Nevada, United States of America; VIRTUAL, New Hampshire, United States of America; VIRTUAL, Oregon, United States of America; VIRTUAL, Indiana, United States of America; VIRTUAL, Iowa, United States of America; VIRTUAL, Kansas, United States of America; VIRTUAL, Kentucky, United States of America; VIRTUAL, Louisiana, United States of America; VIRTUAL, Maine, United States of America; VIRTUAL, Maryland, United States of America; VIRTUAL, Oklahoma, United States of America; VIRTUAL, Alabama, United States of America; VIRTUAL, Arizona, United States of America; VIRTUAL, Arkansas, United States of America; VIRTUAL, California, United States of America; VIRTUAL, Connecticut, United States of America; VIRTUAL, District of Columbia, United States of America; VIRTUAL, Delaware, United States of America; VIRTUAL, Florida, United States of America; VIRTUAL, Georgia, United States of America; VIRTUAL, Idaho, United States of America; VIRTUAL, Illinois, United States of America; VIRTUAL, New Jersey, United States of America; VIRTUAL, New Mexico, United States of America; VIRTUAL, New York, United States of America; VIRTUAL, North Carolina, United States of America; VIRTUAL, North Dakota, United States of America; VIRTUAL, Ohio, United States of America

Date posted 03/22/2022

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Applicant Data Privacy And Protection Notice

Chief of Staff

Overview of Position

The Chief of Staff position reports directly to the VP/GM of the Payment Accuracy business, working closely with the Payment Accuracy Leadership team and Shared Services leaders to coordinate and align efforts, driving operational excellence and sustained business growth.  This position requires an individual who understands how to get things done at Change Healthcare by leveraging extensive interpersonal and collaboration skills. In addition, must have experience in strategic planning, execution, building relationships and working with executives at all levels.   The ideal candidate will have strong analytical/problem solving skills, demonstrated success in driving complex strategies and projects, outstanding cross-functional organizational skills and agility, strong communication skills (verbal and written), proven project management skills and be a motivated self-starter. You should also enjoy working under pressure and deadlines and be flexible with tolerance for and ability to manage ambiguity and uncertainty (which are important for success in this role).

What will be my duties and responsibilities in this job?

  • Coordinate and track identified strategic business initiatives and guide to completion, creating and operating a reporting system that allow for timely data to the VP/GM on all relevant projects ensuring accurate and accountability.

  • Lead selected cross BU projects. Use influence in a matrixed environment to help oversee projects of high importance, sometimes of a confidential nature.

  • Drives Operational Excellence through assisting in aligning priorities (e.g., OKRs setting & tracking), developing a systematic approach to exceeding results.

  • Owns QBR/ MBR process for VP/GM of Payment Accuracy including setting agendas, and capturing action items, responsible parties and dates of completion creating confidence in Leadership by executing superior problem-solving solutions.

  • Help develop and coordinate business unit-wide procedures and work to improve existing processes for maximum clarity, efficiency, and success especially in leadership decision-making.

  • Assists the VP/GM by organizing and coordinating Town Hall meetings, staff meetings and weekly team calls including developing agendas to deliver.

  • Ensure team has full understanding and execution of CHC directives includes Leadership DNA by embracing and displaying such behaviors and assisting others to meet those expectations.

  • Assist in developing positive work environments that allow maximized growth through retention, operational excellence displaying positive change management leading to Employee satisfaction.

What are the requirements needed for this position?

  •  Minimum of 5 years strong operational experience with consulting experience strongly preferred

  • EDUCATION:  Bachelor’s Degree required; Master’s Degree in business or related field preferred

What critical skills are needed for you to consider someone for this position?

  • Excellent oral and written communication skills to all levels of the organization

  • Consulting and operations expertise

  • Strong interpersonal skills and a knack for productive collaboration across varying departments

  • Exceptionally detail oriented and data driven; strong information gathering and analysis skills

  • Can successfully influence, organize, and direct large teams of people

  • Impeccable time management and multi-tasking skills

  • Business minded and strategic planner

  • Proven problem solver who can quickly make clear-headed decisions while under pressure

  • Ability to analyze and compile large swaths of data, create effective reports, and build and present masterful presentations via PowerPoint for a sophisticated audience

  • Highly experienced with project coordination and management

  • Self-motivated and self-sufficient; able to give and receive constructive criticism

  • Proven creative thinker with strong business acuity

  • An energetic leader with excellent communication skills, a positive attitude, and a go-getter drive

  • Possess personal qualities of integrity, credibility, and commitment to Change Healthcare’s Vision and Values

What other skills/experience would be helpful to have?

  • Microsoft Office with strong emphasis on PowerPoint & Excel

  • Experience with Workday is a plus

  • Strong ability to lead meetings via Teams and WebEx

What are the working conditions and physical requirements of this job?

  • General office demands/Home office

How much should I expect to travel?

  • Up to 20% travel requirement

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

  • Internal candidates only

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

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Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interview

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

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