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Revenue Cycle Analyst

Job ID R29610

Location Jacksonville, Florida

Date posted 11/16/2022

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Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location:Position located on client site in Green Cove Springs, Florida

Position:
The Revenue Cycle Analyst will be responsible reviewing EMS patient reports, documentation, claims and associated billing related correspondence, managing signature and account holds, verifying patient demographic and insurance information, and providing the County and Service Provider with reports and feedback to help improve the billing and claims process and revenue, all in accordance with applicable federal, state, and local ambulance transportation and HIPAA laws. Relies on a broad skill set of technical experience, industry knowledge, judgment and continual skill development to plan and accomplish goals; regularly performing and managing time against a variety of complicated tasks with varying priorities under general supervision.

Core Responsibilities:

  • Serve as a direct liaison between field paramedics writing the ePCR's, field supervisors, administrative Chiefs and the County Finance section.

  • Have extensive knowledge and work history in the ambulance billing sector.

  • Performadministrativeactivitiesandotherdutiesthatarenecessarytoenable theEMSdocumentation andbilling process to run efficientlyworkingwiththeFireChiefandtheFinanceDirector

  • Stays current andprovidesboth the County and Service Provider withupdatesonthelatestFederal,StateandLocalregulatoryissuesrelatedtoambulanceserviceandbilling

  • Conduct daily, a pre-review on all ePCR's prior to placing them in a "Ready for Billing" status to ensure that all minimum requirements are met that allow the incident to be coded and claimed

  • Evaluates and tests Revenue Cycle functions performed by domestic employees and outsourced resources to determine conformity to established processing guidelines

  • Reviews user documentation for accuracy and completeness

  • Provides feedback related to risk assessment on potential defects and functional / requirement gaps.

  • Documents defects with detail and accuracy

  • Identify and document any findings whereas course content and training materials need to be updated and pass onto the operations management team for approval and updates made to the training material. 

  • QA responsibility includes, but not limited to, onshore new users, offshore new users, as well as new client implementations QA, and focused audits (client, carrier, and/or consultant requested audits).

  • Performs other duties as assigned by Leadership

Requirements:

  • Must be able to sit on client site daily--Green Cove Springs, Florida

  • High School Diploma required, additional education preferred and/or equivalent experience preferred

  • 2+ years of applicable work experience, preferably in a healthcare environment

Preferred Qualifications:

  • Independently performs tasks of moderate complexity

  • Consistently delivers quality work during allotted timeframes

  • Proven ability to take on additional responsibilities, recommend improvements solutions

  • Demonstrates appropriate knowledge and proficiency in Revenue Cycle Management Services

  • Excellent core value performance

  • Provide and communicate report trending of findings that potentially impact overall performance, maintaining statistical information.

  • Excellent problem-solving abilities

  • Excellent organizational, communication, follow up, and interpersonal skills

  • Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Office (Excel, Access, PowerPoint, and Word), Practice Management systems (MDIV, IDX, etc), as well as imaging systems (Image Now/PC7, etc).

  • Demonstrated ability to work with large amounts of data, including diligent checks for integrity, summation, and effective communication (written and verbal) to internal and external constituents.

  • Ability to manage multiple priorities

What are the working conditions and physical requirements of this job?
General office duties and conditions

Unique Benefits*:

  • Flexible work environments

  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets

  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships

  • Employee wellbeing programs and generous health plans

  • Educational assistance programs

  • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions

  • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies

  • Learn more at https://careers.changehealthcare.com

  • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Feeling Inspired? Ready to #MakeAChange? Apply today!

New York and New Jersey Residents Only: The salary range for New York City, NY and Westchester County, NY is $45,885 - $79,800.The salary range for Ithaca, NY is $39,900– $66,500.The salary range for Jersey City, NJ is $47,880 – $79,800.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Change Healthcare offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Change Healthcare, you’ll find a far-reaching choice of benefits and incentives.

Diversity, Equity & Inclusion:

•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Applicant Data Privacy And Protection Notice

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Talent Acquisition Process

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Review

Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interview

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

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