Senior Director - Product Management, Utilization Management Ecosystem - Remote (anywhere US)

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Senior Director, Utilization Management Ecosystem

Overview of Position

The Product Lead for UM Ecosystem is responsible for building a payer – provider authorization ecosystems that helps facilitate an automated and accurate approach to ensuring patients get the appropriate level of care.

The Senior Product Manager has ownership of a portfolio of products and is accountable for the strategic direction of portfolio and ongoing management for profitability.

This position demonstrates an understanding of synergies across the portfolio and how to meet market needs and continue to drive growth by understanding and evaluating enterprise-wide assets to improve our competitive position and drive customer value. The Senior Product Manager considers internal and external dynamics when developing recommendations and strategies; critically evaluates information and recommends what should or shouldn't proceed; and demonstrates systems thinking and can readily identify downstream impacts of decisions and proactively construe alternatives.

What will be my duties and responsibilities in this job?

• Evaluates synergies across the enterprise to maintain a healthy product portfolio that is aligned with the business strategy; Considers partnerships with others for a more comprehensive solution

• Vision is forward thinking and based not only on current data but the interpretation of trends and predictive analyses; Considers portfolio adjacencies and impacts of decisions across portfolio and business

• Ensures all operational elements of a product are understood and designed to meet product specifications; Documents product operations from product vision to executional expectations in a manner that facilitates rapid implementation and product launches; Validates the high level vision with the marketplace

• Directs market insights and competitive analysis; Analyzes competitor business strategy (e.g., how their strategy is evolving, potential acquisitions and/or partnerships, products in the pipeline) and understands potential impact; Reviews analyses and makes decisions as to impact on the product

• Accountable for product performance and quality standards that directly impact financial performance; Evaluates financial analyses, predicts impact of internal and external events on financial performance; assesses risk and decides a course of action; Determines how best to leverage portfolio; Connects financial targets to long-term strategy in portfolio planning

• Leads capital requirement assessment; Anticipates product needs per long term product plans; Accountable for product performance as indicated in capital plan

• Develops processes that allow for changes and incorporate new learnings; Provides high-level requirements that clearly state the intent/goal and helps team to understand the guardrails; Approves finalized requirement documents

• Will source beta clients and work with them to deliver, documents, and communicate proven ROIs.

• Launches new solutions into the sales and service organizations.

• Aggressively manages parallel product workstreams to ensure on-time delivery of the system

What are the requirements needed for this position?

• 10+ years broad and deep product management experience

• Bachelor’s Degree required; Master’s Degree preferred

What critical skills are needed for you to consider someone for this position?

• Experience directing resources to achieve specific end results within limited timeframes

• Proven knowledge of cross-functional Utilization management workflows, content, and IT systems for payers and providers

• Experience mapping technical solutions to business and process outcomes for the client

• Experience developing business plans for solution portfolio

• Proven domain expertise with payer-provider interoperability solutions and standards

• Proven ability to work with partners and clients to deliver upon joint solutions under tight timeframes

What other skills/experience would be helpful to have?

• Experience working in a matrixed environment preferred

• Design Thinking experience/certification preferred

What are the working conditions and physical requirements of this job?

• General office demands/Home office

How much should I expect to travel?

• Up to 10% travel requirement

• Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

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