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Beta Implementation Program Manager

Job ID R28135

Location Alpharetta, Georgia

Date posted 06/30/2022

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Beta Implementation Program Manager


Overview of Position
As a Change Healthcare Beta Implementation Program Manager, you will be a key member of the Program Management Office (PMO) and will be responsible for effective delivery of business results by driving the creation and execution of project and program management practices within the Customer Operations team. The primary responsibility will be for the development/implementation of the beta projects, involving department or cross-functional teams focused on the implementation of Change Healthcare product solutions for external customers. Responsible for driving the Beta Program for the Customer Operation Services team. The Program Manager will manage the beta process for the services team.

What will be my duties and responsibilities in this job?

  • Overall Beta program responsibility for Customer Operations including overseeing beta and early adopter process for all of services division including project management, technical and education
  • Collaborates with Product Management Team on assigned beta projects
  • Define methodology processes standardizing delivery across the Customer Operations PMO for the Beta program
  • Lead and manage beta and customer projects/programs as assigned
  • Ability to examine existing methodology, processes, and tools to identify and drive improvements
  • Define and analyze key performance indicators to monitor the successful implementation of improvements compared to established goals and targets
  • Champions the creation and influences the use of project/program management processes, methodologies, and tools for the beta program
  • Assess and make recommendations regarding project/program risks and impacts to budget/timelines to leadership
  • Tracks and manages the beta program for the customer operations team

What are the requirements needed for this position?

  • PMP certification required
  • 8+ years Program or Project Management experience
  • 5+ years in hospital or Healthcare IT environment
  • Prior experience successfully managing process improvement projects and/or working with operations teams as well as with product teams
  • Experience managing internal and customers
  • Prior beta program experience helpful
  • Bachelor's Degree or an equivalent combination of education/experience

What other skills/experience would be helpful to have?

  • Critical thinking – the ability to make good decisions and identify solutions to problems for operations including technical
  • Experience in change management and problem-solving with a passion to lead, coach, motivate and develop others
  • Ability to engage with cross-functional teams driving collaborative solutions
  • Strong leadership, problem-solving, and logical/analytical skills
  • Excellent written and verbal communication skills
  • Project Management in an Epic environment
  • Epic revenue cycle certification preferred
  • Experience in developing/deploying project artifacts including project charters, agendas, issues lists, risks matrices, project plans, etc.

What are the working conditions and physical requirements of this job?
General Office Demands

How much should I expect to travel?

This position may require up to 25% travel.

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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Talent Acquisition Process

Apply

Visit our career site, create a profile, and submit your application. Make sure to observe the job description and see how your background can align to the requirements of the role.

Review

Once you apply for a job opening, the Sourcing Specialist or Talent Advisor will review your resume ensuring your background matches the minimum job requirements. Selected candidates will be invited for a phone screen.

Interview

Steps will vary by team, but typically include: Talent Advisor phone screen, hiring manager interview, and a combination of technical screens and panel interviews.

Offer

If you're selected, you can expect the Talent Advisor to reach out with specific offer details. During this stage you will be provided with an electronic offer letter and other new hire documents.

Onboarding

Once you've electronically signed your offer, our onboarding team will get you ready for Week 1 and set you up for success! Onboarding tasks may include a background check, drug screening, and other job specific requirements.

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